Privacy Policy

1. Scope of Application

This Privacy Policy applies to:

• The TAJELLE website.
• Any current or future applications or services operated by TAJELLE (if applicable).
• All customers, visitors, and users who interact with the Store.

This Policy does not apply to third-party websites or services that may be accessed through links available on our website.

2. Information We Collect

We may collect various types of information, including:

A. Information Provided Directly by the Customer

• Full name.
• Email address.
• Phone number.
• Shipping and billing addresses.
• Country, city, and postal code.
• Order and purchase details.
• Messages, inquiries, and communications submitted to Customer Support.

B. Technical Information Collected Automatically

• Internet Protocol (IP) address.
• Device and browser type.
• Operating system.
• Preferred language.
• Pages visited.
• Date and time of visits.
• Website usage and interaction data.

C. Payment Information

TAJELLE does not store complete payment card details or sensitive payment information.

Payments are processed through authorized third-party payment service providers and are subject to their respective terms and privacy policies.

3. How We Use Information

We may use the information we collect for the following purposes:

• Processing and fulfilling orders.
• Shipping and delivering products.
• Providing customer support and assistance.
• Verifying payments and preventing fraud.
• Communicating with customers regarding orders or accounts.
• Improving our website, services, and user experience.
• Analyzing operational performance and business statistics.
• Complying with legal and regulatory obligations.
• Sending marketing communications or promotional offers where permitted by law or where customer consent has been obtained.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Ensure proper website functionality.
• Remember user preferences.
• Improve performance and user experience.
• Measure and analyze website traffic.
• Support marketing and advertising activities.

Users may adjust their browser settings to reject some or all cookies; however, doing so may affect certain website functionalities.

5. Sharing Information with Third Parties

We do not sell our customers’ personal information.

However, we may share certain information when necessary with:

• Shipping and delivery service providers.
• Electronic payment service providers.
• Hosting and technology service providers.
• Security and fraud prevention service providers.
• Legal, financial, or professional advisors when required.
• Governmental, regulatory, or judicial authorities where required by law.

Only the information necessary to achieve the intended purpose will be disclosed.

6. International Data Transfers

Due to the international nature of e-commerce services, certain data may be processed or stored outside the country in which the customer resides.

By using the website, the customer consents to the transfer, processing, and storage of their data in countries where service providers associated with the Store operate, provided that reasonable safeguards are implemented to protect such data.

7. Data Protection

TAJELLE implements reasonable technical, administrative, and organizational measures designed to help protect personal information against:

• Unauthorized access.
• Unlawful use.
• Unauthorized modification or disclosure.
• Loss, damage, or destruction.

However, no electronic system or method of data transmission can be guaranteed to be 100% secure.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, as required by applicable laws and regulations, or as necessary to protect the Store’s legitimate legal interests.

When retention is no longer reasonably necessary, personal information will be deleted or anonymized whenever practicable.

9. Customer Rights Regarding Personal Data

Subject to applicable laws and regulations, customers may have the right to:

• Request access to their personal information.
• Request correction of inaccurate information.
• Request updates to their information.
• Request deletion of personal information where permitted by law.
• Request restriction of certain processing activities.
• Object to specific uses of personal information where legally permitted.
• Withdraw consent for consent-based processing without affecting the lawfulness of processing conducted before such withdrawal.

Certain requests may require verification of the requester’s identity before they can be processed.

10. Marketing Communications

TAJELLE may send marketing communications, promotional materials, or newsletters to customers who have consented to receive them or where otherwise permitted by law.

Customers may unsubscribe at any time through the unsubscribe link included in communications or by contacting Customer Support.

11. Children’s Privacy

The website is not intended for children below the legal age required to enter into electronic transactions in their country of residence.

We do not knowingly collect personal information from children without valid parental or guardian consent where such consent is legally required.

12. External Links

The website may contain links to third-party websites or services.

TAJELLE is not responsible for the privacy practices, policies, or content of such websites, and users are encouraged to review their privacy policies before providing any personal information.

13. Legal Compliance and Mandatory Disclosure

The Store may disclose personal information where necessary to:

• Comply with applicable laws and regulations.
• Enforce or protect the Store’s legal rights.
• Prevent fraud or misuse.
• Protect the safety of users or the public.
• Respond to lawful governmental or judicial requests.

14. Changes to this Privacy Policy

• TAJELLE reserves the right to modify or update this Privacy Policy at any time.
• Any updated version will be published on the website together with the revised “Last Updated” date.
• Changes become effective upon publication unless otherwise required by applicable law.

15. Relationship with Other Policies

This Privacy Policy should be read together with:

• Terms and Conditions.
• Shipping and Delivery Policy.
• Refund and Return Policy.

In the event of any conflict concerning purchases, shipping, returns, or refunds, the provisions contained in the relevant specialized policy shall prevail to the extent permitted by law.

16. Contact Us

If you have any questions, concerns, or requests relating to privacy or personal data, you may contact us at support@tajelle.com or through the “Contact Us” page and the official communication channels published on the TAJELLE website.

 

 

Last Updated: June 2026