Terms & Condition

1. Definitions

For the purposes of these Terms & Conditions:

• Store: TAJELLE, its website, and all associated services.
• Customer: Any individual who accesses the website or purchases products through it.
• Products: All goods offered for sale through the website.
• Order: A purchase request submitted through the website and received by the Store.
• Services: All features, functions, content, and services provided through the website.

2. Eligibility

By using the website or making a purchase, the Customer represents and warrants that:

• They have reached the legal age of majority in their country or place of residence.
• They possess the legal capacity to enter into binding contracts and financial obligations.
• They provide accurate, current, and complete information when registering or placing orders.

The Store reserves the right to cancel any order or suspend any account if eligibility requirements are not satisfied.

3. Products and Pricing

TAJELLE strives to display products, pricing, and specifications as accurately as possible.

However:

• Colors and visual details displayed on screens may vary slightly from the actual product.
• Certain information may contain inadvertent typographical, technical, or clerical errors.
• The display of any product on the website does not guarantee its continued availability until the order has been confirmed.
• The Store reserves the right to modify prices, specifications, promotions, or discontinue products at any time without prior notice.

The final price displayed to the Customer at checkout shall be the applicable purchase price.

4. Order Acceptance

Submission of an order by the Customer constitutes an offer to purchase and does not constitute final acceptance by the Store.

TAJELLE reserves the right to reject or cancel any order, including but not limited to situations involving:

• Product unavailability.
• Suspected fraud or unlawful activity.
• Pricing or data errors.
• Operational or regulatory limitations preventing fulfillment.
• Violation of these Terms & Conditions.

If an order is canceled after payment has been received, any eligible refund shall be processed in accordance with the Refund & Return Policy.

5. Payment

The Store offers various electronic payment methods, which may be modified or expanded from time to time and may include:

• PayPal.
• Bank cards.
• Available local or regional payment gateways.

The Customer represents and warrants that they are legally authorized to use the selected payment method.

TAJELLE reserves the right to suspend or cancel any order where unauthorized, fraudulent, or suspicious payment activity is suspected.

6. Shipping and Delivery

All shipping and delivery services are governed by TAJELLE’s Shipping & Delivery Policy, which forms an integral part of these Terms & Conditions.

Customers are responsible for reviewing and accepting the Shipping & Delivery Policy before completing an order.

7. Returns and Refunds

All return and refund requests are governed by TAJELLE’s Refund & Return Policy, which forms an integral part of these Terms & Conditions.

Customers agree to comply with all procedures, timelines, and conditions set forth therein.

8. Customs Duties and Taxes

Certain international orders may be subject to customs duties, import taxes, or similar charges imposed by authorities in the destination country.

Unless expressly stated otherwise during checkout, the Customer is solely responsible for payment of such charges.

TAJELLE shall not be responsible for any customs duties, taxes, or governmental charges imposed by relevant authorities.

9. User Accounts

When creating an account on the website, the Customer is responsible for:

• Maintaining the confidentiality of login credentials.
• Safeguarding their password.
• All activities conducted through their account.
• Providing accurate and up-to-date information when creating an account or placing an order and accepting responsibility for any consequences arising from inaccurate or incomplete information.

The Customer must immediately notify the Store of any suspected unauthorized use of their account.

The Store reserves the right to suspend or terminate accounts that violate these Terms without prior notice.

10. Acceptable Use

The Customer agrees not to:

• Use the website for any unlawful purpose.
• Provide misleading, inaccurate, or false information.
• Attempt to gain unauthorized access to, interfere with, or disrupt the website or its systems.
• Copy, reproduce, or exploit website content without authorization.
• Use the website in any manner that may cause harm to the Store or other users.

The Store reserves the right to take appropriate action against any prohibited use.

11. Intellectual Property

All rights related to the website, including but not limited to:

• Trademarks.
• Logos.
• Text.
• Images.
• Designs.
• Digital content.

are owned by TAJELLE or its licensors and are protected by applicable intellectual property laws.

No content may be copied, reproduced, republished, distributed, or otherwise used without prior written permission.

12. User-Generated Content

If a Customer submits reviews, ratings, photographs, feedback, or other content, the Customer grants TAJELLE a non-exclusive right to use, display, reproduce, and publish such content for operational, promotional, or marketing purposes without compensation, subject to applicable laws.

The Customer warrants that any submitted content does not infringe the rights of any third party.

13. Fraud Prevention and Abuse

TAJELLE reserves the right to:

• Verify the authenticity of orders.
• Request additional documentation when necessary.
• Cancel suspicious orders.
• Suspend accounts associated with fraudulent activities, abuse, misuse, or repeated unjustified disputes.

Such measures shall be taken without prejudice to any statutory rights of the Customer.

14. Limitation of Liability

To the maximum extent permitted by applicable law:

• TAJELLE shall not be liable for any indirect, incidental, consequential, special, or punitive damages.
• The Store’s total liability to the Customer shall not exceed the value of the order giving rise to the claim.
• TAJELLE shall not be liable for delays caused by shipping carriers, governmental authorities, or circumstances beyond its reasonable control.

Nothing in these Terms shall limit or exclude any consumer rights that cannot legally be waived or restricted.

15. Force Majeure

TAJELLE shall not be liable for any delay or failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to:

• Natural disasters.
• Wars, conflicts, or civil unrest.
• Epidemics or pandemics.
• Government actions or restrictions.
• Large-scale technical failures.
• Interruptions to transportation or communication services.

16. External Links and Third-Party Services

The website may contain links to websites, services, or content provided by third parties.

TAJELLE does not control and is not responsible for the content, policies, practices, or services of such third parties. Use of third-party services is at the Customer’s own risk.

17. Severability

If any provision of these Terms & Conditions is determined by a court of competent jurisdiction or applicable law to be unlawful, invalid, or unenforceable, such determination shall not affect the validity and enforceability of the remaining provisions.

18. Amendments to the Terms & Conditions

TAJELLE reserves the right to amend or update these Terms & Conditions at any time.

The updated version will be published on the website together with the revised “Last Updated” date.

Any amendments shall not affect orders concluded before the publication date of the updated version unless otherwise required by applicable law.

19. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws and regulations governing electronic commerce and the operation of the Store, while respecting any mandatory consumer protection rights available under the laws of the Customer’s country of residence where legally applicable.

20. Contact Us

For any inquiries regarding these Terms & Conditions, please contact our Customer Support Team at support@tajelle.com or through the “Contact Us” page and the official communication channels published on the TAJELLE website.

 

Last Updated: June 2026