Terms & Condition

1. Products & Availability

• All products are offered subject to availability from our trusted partners.

• Minor variations (such as packaging or finishes) may occur between product batches, while maintaining luxury standards.

• Images displayed are for illustrative purposes and may slightly differ from the actual product.

2. Pricing & Payment

• Prices are listed in SAR and include VAT where applicable.

• Accepted payment methods include credit cards, Mada, and approved e-payment services.

• TAJELLE reserves the right to adjust prices or promotions without prior notice.

3. Shipping & Delivery

• Shipping is handled by reliable logistics partners within Saudi Arabia and internationally.
• Delivery usually takes 3–10 business days, subject to region and product availability.
• Customers receive a tracking number to monitor their order status.

4. Returns & Exchanges

• Returns or exchanges are accepted within 7 days of receipt, in line with Saudi e-commerce law.
• Products must be unused and in their original condition.
• Certain items (e.g., customized gifts) may not be eligible for return.
• Refunds are processed via the original payment method within 14 days.

5. Disclaimer

• TAJELLE is not liable for delays caused by logistics partners or suppliers.
• All products are offered subject to availability from trusted partners, with minor variations possible between batches.
• Any disputes fall under the jurisdiction of Saudi Arabian courts.